SALESFORCE ENERGY-AND-UTILITIES-CLOUD PRACTICE TEST FEE: SALESFORCE ENERGY AND UTILITIES CLOUD ACCREDITED PROFESSIONAL EXAM - 2PASS4SURE ENSURES YOU A EASY STUDYING EXPERIENCE

Salesforce Energy-and-Utilities-Cloud Practice Test Fee: Salesforce Energy and Utilities Cloud Accredited Professional Exam - 2Pass4sure Ensures you a Easy Studying Experience

Salesforce Energy-and-Utilities-Cloud Practice Test Fee: Salesforce Energy and Utilities Cloud Accredited Professional Exam - 2Pass4sure Ensures you a Easy Studying Experience

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Salesforce Energy-and-Utilities-Cloud Exam Syllabus Topics:

TopicDetails
Topic 1
  • Test and Deploy Energy and Utilities Cloud Applications and Solutions: This topic evaluates the capacity of Energy and Utilities Cloud professionals to outline and execute a deployment plan that integrates Salesforce core and Vlocity components. Mastery includes validating processes, enabling user testing, and managing UAT milestones.
Topic 2
  • Solution Design: Solution design evaluates expertise in mapping Energy and Utilities Cloud components to current architectures and crafting future state designs that fulfill business and data model requirements. Energy and Utilities Cloud professionals must demonstrate the ability to define architecture, processes, and security considerations while leveraging deployment tools.
Topic 3
  • Discovery: Mastering discovery ensures proficiency of Energy and Utilities Cloud professionals in understanding and documenting customer needs, aligning stakeholder requirements, and analyzing current business processes for Energy and Utilities Cloud solutions. This foundational topic measures the ability to identify gaps in processes and architecture compared to standard product capabilities.
Topic 4
  • Implementation: The topic assesses the ability to configure Energy and Utilities Cloud to meet business models, manage licenses, set up order capture, and enable post-sales processes. It also measures proficiency in executing data migration, integrating third-party systems, and deploying relevant components.

>> Energy-and-Utilities-Cloud Practice Test Fee <<

Authorized Energy-and-Utilities-Cloud Test Dumps & Latest Energy-and-Utilities-Cloud Exam Dumps

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Salesforce Energy and Utilities Cloud Accredited Professional Exam Sample Questions (Q36-Q41):

NEW QUESTION # 36
A call center agent uses the Energy and Utilities Contact Center Console to schedule a field technician appointment for a customer.
What license is needed to complete this customer requirement?

  • A. Salesforce Field Service license
  • B. Salesforce Contact Center license
  • C. Energy and Utilities Base Service license
  • D. Salesforce Service Console license

Answer: C

Explanation:
To schedule a field technician appointment using the Energy and Utilities Contact Center Console, the call center agent requires the Energy and Utilities Base Service license. This specific license grants access to the functionalities and features within the Energy and Utilities Cloud, including the ability to schedule appointments and manage field service operations directly from the Contact Center Console. It's tailored to meet the unique requirements of energy and utility companies, providing the necessary tools to support customer service and field service coordination.References= The Salesforce Energy and Utilities Cloud documentation details the licensing requirements for using the platform, including the need for the Energy and Utilities Base Service license for call center agents performing tasks such as scheduling field technician appointments:https://www.salesforce.com/products/industries/energy-and-utilities/overview/


NEW QUESTION # 37
An energy company implemented Energy and Utilities Cloud and deployed the Utility Self-Serve Portal. The next phase of the implementation includes a requirement to show a consumption history graph on the Self-Serve Portal.
What three things are needed to meet the requirement?

  • A. Develop or configure integration between Energy and Utilities Cloud and the source system that contains the required data
  • B. Develop or configure integration between Energy and Utilities Cloud and the energy company's customer information system to get the monthly usage information
  • C. Use a standard graph component available in the Utility Self-Serve Portal Application as a starting point Then, modify the component and connect it to the right data source using integration procedures
  • D. Ask IT where the most suitable source of data that provides the required usage detail is. Assess the next steps based on the findings.
  • E. Develop a new graph component to show the usage data, and connect it to the data source using integration procedures.

Answer: A,B,C

Explanation:
To display a consumption history graph on the Self-Serve Portal for an energy company that has implemented Salesforce Energy and Utilities Cloud, the following steps are essential: B.Use a standard graph componentavailable within the Utility Self-Serve Portal Application as a starting point. Then, modify this component as necessary and connect it to the appropriate data source using integration procedures. This approach leverages existing resources to efficiently meet the requirement. C.Develop or configure integrationbetween Salesforce Energy and Utilities Cloud and the source system that contains the required data. This integration ensures that the graph component has access to accurate and up-to-date consumption data. D.Develop or configure integrationbetween Salesforce Energy and Utilities Cloud and the energy company's customer information system to obtain monthly usage information. This specific integration provides the detailed consumption data needed for the graph.
These steps collectively enable the display of consumption history in a graphical format, enhancing the user experience on the Self-Serve Portal by providing valuable insights into energy usage.References= Salesforce documentation on Energy and Utilities Cloud and development guides for creating and integrating custom components within Salesforce communities offer insights into fulfilling such requirements:https://developer.salesforce.com/docs


NEW QUESTION # 38
An energy company urgently needs to replace its current customer information system (CIS). The current system is at end-of-life and unsupported Because the cost to replace the CIS is so high, executives contemplate putting all other projects on hold. This would delay the planned Energy and Utilities Cloud implementation.
The executive committee asks a consultant for a recommended, cost-effective approach to maximize the return on investment.
Which two courses of action should the consultant recommend?

  • A. Cancel the Energy and Utilities Cloud implementation and replace the CIS. because modem CIS systems have all the necessary functionality to effectively track and manage customer engagements in any channel.
  • B. To avoid reworking to integrations, deploy a new customer information system first then implement Energy and Utilities Cloud.
  • C. Implement Energy and Utilities Cloud and simultaneously replace the customer information system with a cloud based billing system.
  • D. First, implement Energy and Utilities Cloud and integrate it with the current customer information system through a q middleware platform. Then, replace the customer information system with a more modern one and reconnect the integration points between middleware and the new CIS.

Answer: C,D

Explanation:
These recommended actions provide a strategic approach to maximize return on investment while addressing urgent system replacement needs. Implementing Energy and Utilities Cloud alongside a new cloud-based billing system offers a modernized, scalable solution that enhances operational efficiency. Alternatively, integrating Energy and Utilities Cloud with the existing CIS via middleware allows for immediate enhancements in utility operations with the flexibility to upgrade the CIS subsequently. This phased approach reduces disruption and spreads out capital expenditures over time, aligning with strategic financial planning and ensuring continuity of service.References= Best practices for implementing Salesforce Energy and Utilities Cloud alongside other critical IT systems are covered in Salesforce's strategic implementation guides, providing a framework for decision-making that balances immediate needs with long-term strategic goals.
https://www.salesforce.com/products/industries/energy-and-utilities/overview/


NEW QUESTION # 39
An energy company provides gas, electricity, and warranty services to its customers. When a customer calls for help, the agent needs to see the products and services they have purchased.
Which object does the Energy and Utilities Cloud data model use to store this information?

  • A. Premise
  • B. Asset
  • C. Account
  • D. Contract

Answer: C


NEW QUESTION # 40
What can an administrator use to go through the post-installation steps before the Energy and Utilities Claud solution can be used?

  • A. The Energy and Utilities Cloud online documentation outlines a series of Apex queries to run that will automate the post-installation steps.
  • B. The Vilocity Installation Assistant guides users thraugh all the steps required to complete installation.
  • C. The solution is ready to be used without any post-installation steps.
  • D. Salesforce support will perform all steps required when the Energy and Utilities Cloud package is installed or upgraded.

Answer: B


NEW QUESTION # 41
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